At NewCampus, coaches are not only instructors, but also trusted guides who support learners in gaining new skills and knowledge.
NewCampus coaches are the representatives of our organization. Learners trust them to provide valuable insights for the workplace. So, what happens behind the scenes when a NewCampus coach prepares for a workshop?In this article, we explore the careful process of preparation and the dedication of Solonia, Fukuko, and Brian.
- Personal touch - Good communication starts with a personal approach. NewCampus coaches know how important it is to build a connection with their learners. They begin by using personalized greetings and asking open-ended questions. These actions not only create a friendly environment, but also show a sincere interest in the well-being and experiences of each learner. How are you feeling after last week's cold? Asking simple yet considerate questions helps to establish meaningful connections and sets a positive tone for the workshop.
- Reflection - Coaches often start with reflection statements. These statements help learners think about the topic personally and get ready for what's coming next. Reflection statements act as mental hooks, connecting learners' thoughts to the workshop's purpose.
- Thought-provoking - In workshops, coaches often use breakout rooms for group discussions and collaborative learning. They give clear instructions and ask questions to guide discussions. These questions help learners analyze, synthesize, and apply what they've learned during the workshop.
- Reminders - Sprint quests are an important part of the NewCampus learning experience. Coaches use this opportunity to remind learners about the importance of completing these quests. Sprint quests are designed to encourage practical application and allow learners to apply the frameworks and strategies covered in the workshop to real-world scenarios. By emphasizing the significance of these quests, coaches motivate learners to take action and apply their knowledge.
- Thankfulness - Thankfulness is a strong motivator. Coaches show their gratitude and appreciation to the learners for their active participation during the live workshop. They may point out specific actions or contributions made by individuals, recognizing their willingness to participate, share insights, and ask meaningful questions. This not only promotes a sense of belonging and recognition but also motivates continued engagement in future workshops.
- Recognizing effort - In every workshop, there are learners who show extra interest in the content, ask difficult questions, or share their experiences. Coaches take this chance to acknowledge and praise these individuals. By recognizing effort, coaches not only appreciate individual contributions but also encourage others to step out of their comfort zones and actively participate in the material.
- Communication outside of live sessions - In addition to the workshop sessions, coaches are available to communicate asynchronously through emails, messages, and discussion board posts. This ongoing engagement allows learners to ask questions, share ideas, and continue learning even after the workshop ends.
The main idea of the reminders and closing section is to help learners gain confidence by thinking about what they have learned. It's about using the models, techniques, and understanding in their professional and personal lives.
Most importantly, it helps learners think about how they can use their new knowledge to make positive changes in their personal and professional lives. We make sure that the learning journey doesn't end with the workshop, but continues to help learners fully develop their new skills and insights.