"We [HR leaders] need to be a part of long-term, organisation-building plans. If we don't, HR ends up dealing with the consequences... why do you want to buy and let go of good talent when you can build internal capabilities? "

"Rather than taking the backseat and doing what we're told, HR leaders need to reset our mindset to take the captain’s role to co-lead with the management team on where and how the business is going."

"To be competitive for high-quality talent, the most crucial element is intentionally designing for retention."